Terms and Conditions

Booking Terms:

  • Payment can be made by PayPal or bank transfer.
  • The balance payable 30 days prior to departure. No refund for early departures.
  • Early check-in and late departure is available pending availability.
  • Only the number of guests paid for can stay as part of the group.

Cancellation Policy:

  • Cancellations should be made in writing via email to sensiandcolleen@gmail.com
  • The deposit is non-refundable
  • 30+ Days Prior to Departure – 50% penalty (total cost of trip)
  • 15-30 Days Prior to Departure – 75% penalty (total cost of trip)
  • 00-15 Days Prior to Departure – 100% penalty (no refund)

We strongly recommend that you take out travel insurance to cover unforeseen circumstances including travel cancellation due to inclement weather, natural disaster and personal circumstances, as we do not accept any liability for any costs you may incur.

Minimum Guest Requirement:

If our minimum guest requirement is not met, the trip will not happen. No guarantees are made. 

Conditions of Occupancy:

Rooms must not be used for any unlawful purpose. The Guest will be liable for payment of any charges incurred by any Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents caused by any Guest. The Guest authorizes the manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise. Neither accommodation provider, Sensi, Colleen, staff or support crew is liable for any damage or loss of property, which a Guest may sustain while on the complex.